Annie Lowrey at New York magazine is unimpressed with the plan. Hotel housekeepers, she writes, “are precisely the sorts of workers who could use a raise in this economy. But tipping is a terrible, terrible custom, and as such, this is a terrible, terrible way to shunt these workers a little more money.” She explains:
“Tipping introduces uncertainty to a worker’s income. Does a hotel housekeeper get to keep her tips, or does she have to pool them? What happens if her tips come in unusually high or low? What if the other housekeepers hide their tips, or forget to encourage guests to leave something? On top of that, tipping reduces the incentive for employers to raise wages.”
And, she concludes:
“Marriott makes $13 billion a year in revenue, and $626 million in profits. Arne Sorenson — the guy who suggests you leave $1 or $5 a night, depending on rate — makes $7 million a year. If Marriott wants its housekeepers to earn more, it should pay them more, rather than blithely suggesting that their customers do it for them.” Moar
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Date: 2014-09-19 03:21 pm (UTC)no subject
Date: 2014-09-19 03:43 pm (UTC)And I'm unimpressed (or very negatively impressed, take your pick) by what Mr. Sorenson considers an adequate tip. Less than 1 % of the bill seems closer to being insulting than to being helpful. Yep, though I dislike The System, I do go along with it.
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Date: 2014-09-19 03:32 pm (UTC)no subject
Date: 2014-09-19 03:44 pm (UTC)no subject
Date: 2014-09-19 10:34 pm (UTC)Now I not only have to spend $200-300 or more per night to stay in a hotel, I am expected to pay for housekeeping.
We are on a dangerous track. With airlines charging fees on top of airfare for every little thing, we will soon be paying á la carte for all sorts of services, without any commensurate reduction in the major cost for whatever it is we are doing.
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Date: 2014-09-20 03:23 am (UTC)