Hard of Hearing?

[lsanderson]

Q. On a Roku XD player, is there a way to get closed captions on those Netflix movies that offer them? I am hard of hearing and closed captions are crucial to me.

A. A spokesman for Roku said the company did not support Netflix closed captions in its products, most of which are set-top boxes that stream content from the Internet to a connected television. But Roku is investigating the possibility of adding closed captions embedded in certain Netflix videos in the future, so you may want to keep an eye on the company’s Web site (roku.com) for news.

If you have a Netflix account, you may be able to see closed captions on selected movies and shows when you watch them on the computer instead. A post on the official Netflix blog last year (bit.ly/9n43ii) detailed the company’s efforts to add closed captions and subtitles to some titles in its video library. An unofficial list of streaming Netflix videos with subtitles for the hearing-impaired is at bit.ly/nf-cc.

But if you prefer to watch on the TV, try exploring other video stream providers that work with the Roku XD. Hulu Plus, for instance, offers some TV shows with closed captions; the company has a short video showing how to turn on the feature at www.hulu.com/support/article/332610.

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