Activating Credit Cards

[lsanderson]

Is it just me or are the scripts getting worse and worse?

I called Discover Card to activate a card. Got some airhead in Oklahoma City.

"Are you interested in Identity Theft Protection?" yadayadayadayadayada

"No, I'm not interested."

"Well, do you have Identity Theft Protection from some other source?"

"No"

"Well, yadayadayadayadayadayadayadayada"

"Madam, is there something about 'No' that you do not understand?"

"Well, I'm just trying to help you... I can send you this introduction package... yadayadayadayadayadayadayadayada"

"If my card is activated, thank you, and goodbye." Click. GRRRR

Comments

[daedala.livejournal.com]

Yes, they are getting worse.

I consider identity theft protection to be nothing more than a racket. It's only useful for the 30-days-free-credit-report deal, to be cancelled before payment.

[yarram.livejournal.com]

And I don't even bother with that, since - by law - you can get one free every year.

[daedala.livejournal.com]

You can get three free each year -- one from each bureau -- but they don't include your scores, which can be helpful.

[minnehaha.livejournal.com]

I consider credit scores to be nothing more than a racket.

K.

Credit Scores

[minnehaha.livejournal.com]

Yes, but it's a profitable racket.

And it's brilliant. The credit industry took a regulation against them -- forcing them to tell people their credit history -- and turned it into a profit center.

B

[daedala.livejournal.com]

Of course they are. But too many people believe in it.

[musicmutt.livejournal.com]

It is a new tactic, I reckon, being that calling you to sell something gets people hostile when their dinner is interrupted. So, they get you to call THEM and try to sell you something you don't want. Next, you will be calling to activate a credit card and it will be, "While I have you on the phone, would you like to have your carpet cleaned?"

[dd-b.livejournal.com]

It's not *that* new, I've been getting it pretty consistently the last couple of years.

I *is* that annoying. Still.

[pameladean]

Oh, you are not.

P.

[minnehaha.livejournal.com]

At least you had a person you could hang up on. Sometimes it's an automated script, and you have to press the "no" button several times before they'll tell you your card is activated.

B

[pameladean]

Citibank hasn't done that to me yet. Not that they don't have other bad habits, Lord knows.

P.

[danae.livejournal.com]

I'm glad that my credit card activation is all automated