So I called Sears Mastercard to activate a card...

[lsanderson]

Punch the 800 number, blister my little fingers punching in the card number and assorted random bits of information they want, and then get put on hold so "Speak to a Sears Credit Customer Service Representative," who comes on to give a little speech she's obviously given too many times today "Our services are down. We axe that you call back in an hour." You crazy woman...